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DATA PROTECTION POLICY, EBIK (TREND CAR SA)

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1. GENERAL INFORMATION

 

The protection and security of personal data is a priority of EBIK SA, via cantonale 3, 6900 Lugano, Switzerland (hereinafter "EBIK") .

This data protection notice provides explanations on the nature, purpose and purpose of the personal data processed by our company. It also contains information regarding your rights.

Personal data is information related to an identified or identifiable individual ("data subject"). By "treatment" we mean any procedure, carried out with or without the aid of automated systems, in relation to personal data, such as the collection, registration, storage, adaptation or modification, recovery, use , disclosure by transmission, dissemination or other available means, or elimination.

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2. NAME AND ADDRESS OF THE RESPONSIBLE PERSON

 

Responsible person is defined as the natural or legal person who determines the purposes and means of the processing of personal data.

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Currently the manager is:

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Ebik SA
via cantonale 3
6900 Lugano
Swiss

Email: info@ebik.ch
Website:   www.ebik.ch

 

3. NAME AND ADDRESS OF THE DATA PROTECTION OFFICER

 

Any interested party subject to data processing by us can contact our data protection officer directly in case of questions or requests concerning data protection. It is about:

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Christian Catelli
c / o Ebik SA
via cantonale 3
6900 Lugano
Swiss
Tel .: +41 76 369 82 77
Email: info@ebik.ch
Website: www.ebik.ch

 

4. CATEGORIES OF PERSONAL DATA

 

EBIK can process the following categories of personal data. In this regard, EBIK does not process personal data any more than necessary.

EBIK processes customer data. By this we mean in particular:  

  • Master and inventory data (e.g. name, address, date of birth, telephone number, gender, size, weight, age, contract number and duration, information regarding completed transactions, bank details)

  • Marketing data (e.g. requests, wishes, preferences, information on participation in surveys, contests and events)

  • Technical data (e.g. internal and external identifiers, company numbers, IP addresses, access or modification records, e-mail addresses)

  • Usage data of plugins from social networks such as Facebook, Twitter, Instagram, YouTube, etc. (Also refer to step 16 below). This usage data forms the basis for anonymous statistical evaluations to identify trends that EBIK can use to improve its offerings accordingly.

 

EBIK may also collect information from third parties to identify potential customers who may be interested in bicycles or cycling accessories.

 

EBIK processes supplier data. By this we mean in particular:

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  • Master and inventory data (e.g. name, address, date of birth, telephone number, contract number and term, information regarding completed transactions, bank details)

  • Marketing data (e.g. requests, wishes, preferences)

  • Technical data (e.g. internal and external identifiers, company numbers, IP addresses, access or modification records, e-mail addresses)

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5. DURATION OF FILING

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The duration of the storage of personal data is determined by the statutory retention obligations (in accordance with the applicable rules, they are five, ten or more years), or by the purposes of the data processing in question.

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6. PURPOSE OF DATA PROCESSING

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EBIK may process the personal data described in point 4 for the performance of its services and for its own or legally foreseen purposes. These include in particular the implementation and execution of contracts, product planning and development, marketing, market research, global support, notices and information on the provision of services, preparation and distribution of bespoke services, legal or regulatory information or reporting obligations to courts and authorities and compliance with official regulations.

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7. LEGAL BASIS FOR DATA PROCESSING

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The processing of data is lawful, to the extent that the processing is necessary for the execution of a contract of which the interested party is a party or in order to take measures at the request of the interested party before entering into a contract. This is the case, for example, of processing operations necessary for the supply of goods or the provision of other services or considerations. The same applies to processing operations required for the implementation of pre-contractual measures in case of questions about our products or services.

Furthermore, data processing is lawful if the data subject has consented to the processing or if the processing is necessary for EBIK to fulfill a legal obligation. Furthermore, the data processing is lawful if it is necessary to protect the legitimate interests of EBIK or of third parties, for example, if the data subject is an EBIK customer. Furthermore, the processing of data is lawful if the vital interests of a natural person are to be protected or if the processing is necessary for the performance of a task in the public interest.

 

8. DATA SECURITY

 

The personal data provided by the interested party will be protected by technical and organizational security measures so that they are inaccessible to unauthorized third parties. These security measures are continuously adapted and improved with the development of new technologies.

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9. TRANSFER OF PERSONAL DATA

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EBIK will not sell, disclose or otherwise distribute personal information to third parties, except as described in this data protection notice. The ability to share personal information with other EBIK global affiliates exists if they consent to the processing of data in accordance with this data protection notice.

Personal data may also be passed on to third parties (e.g. EBIK business partners) acting for us or on our behalf, so that they can further process the data for the purpose / for the purposes for which the data was originally collected, or for others legally permitted purposes. These third parties contractually undertake to use personal data only for the agreed purposes, not to sell it to other parties and not to disclose it to other parties, unless this is legally required, permitted by us or described in this privacy policy. data. Personal data may be transferred to hosting companies and web agencies that support EBIK in the design, development, analysis and management of the website. These companies use personal data only to perform the work described and are required to treat the data confidentially.

Personal data may also be disclosed to third parties if required by law, by injunction or by official regulations, or in support of criminal or judicial investigations, or other investigations or legal proceedings in Switzerland or abroad.

 

10. RIGHTS OF THE INTERESTED PARTY

 

The interested party can ask EBIK for information on the nature of the personal data processed. In this case, we will notify the data subject which personal data is stored in our database, including the available information on the origin of the data, the purpose and, where applicable, the legal basis for the processing and the categories of personal data processed. , those involved in the collection and the recipient of the same. The customer also has the right to rectification, deletion of personal data (right to be forgotten), limitation of processing, data portability and revocation of consent to data protection.

All inquiries and other data protection matters will be handled by our data protection officer (see Point 3).

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11. DATA REGISTRATION WHEN VISITING THE WEBSITE

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When you visit the EBIK website, the web server automatically records log files that cannot be assigned to a particular person. This data includes, for example, the type and version of the browser, the operating system used, the URL of origin (the page previously visited), the IP address of the requesting computer, the date and time of access of the request. server and the requested file (file name and URL). These data are collected for statistical analysis purposes only. The data will not be disclosed to third parties for commercial and non-commercial purposes.

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12. BICYCLE REGISTRATION

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When you register your EBIK bicycle on the website, the information is used as follows:

EBIK uses the data to offer the best possible warranty service or to meet the contact requirements with the data subject. The data will not be used in any other way. Personal data will not be sent to third parties and will not be used for advertising purposes unless the interested party has explicitly consented.

By registering, the interested party consents to the storage of his information and to the use of the same for the purpose of market research.

 

13. NEWSLETTER

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The data subject has the possibility to subscribe to the EBIK newsletter via the website. For this purpose, the email address and the declaration to accept the receipt of the newsletter by the interested party are required.

To provide targeted information, we also collect and process information provided voluntarily on areas of interest. The information will be stored and used for market research and advertising purposes.

The interested party can unsubscribe from the newsletter at any time. The cancellation request must be sent to the following email address: info@ebik.ch. EBIK will immediately delete the data of the interested party concerning the sending of the newsletter.

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14. COOKIES

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The EBIK website uses "session cookies" to facilitate its use. These are small text files that are stored on your hard drive only for the duration of your visit to the EBIK website and, depending on your browser setting, are deleted when you exit the browser. These cookies do not retrieve the information stored on the hard drive, nor do they interfere with the user's computer or files. Most browsers are automatically set to accept cookies. The user can, however, disable the storage of cookies or set the browser to notify the sending of cookies.

 

15. NOTICE: GOOGLE ANALYTICS

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The EBIK site uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies. These are text files that are stored on your computer and that allow an analysis of the use of the website. The information generated by the cookie regarding the use of the website (including the IP address) is transmitted to a Google server in the United States and stored there. Google will use this information to evaluate the use of the website, compile reports on website activity for its operators and provide other services relating to website activity and internet usage. Google will also transmit this information to third parties, insofar as this is required by law or where third parties process this data on behalf of Google. Google will in no case associate the user's IP address with any other data held by Google. You can block the use of cookies by selecting the appropriate settings on your browser. However, please note that if you opt out of using cookies, you may not be able to fully use all the features of this website. By using this website, you agree that the data collected by Google on it can be processed as described above and for the aforementioned purpose. Furthermore, it is possible to avoid the collection of data generated by the cookie and related to the use of the website (including the IP address) and the processing of data by Google by downloading and installing the browser plugin available at the following link:

[https://tools.google.com/dlpage/gaoptout?hl=it].

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16. USE OF SOCIAL NETWORK PLUGINS

 

There are social networking functions from various social networks (Facebook, YouTube, Instagram, etc.) integrated into the EBIK website. These functions are provided by the respective social networks in the form of plugins.

When using the EBIK website, the user's browser creates a direct connection with the computers of the respective network provider to start the social network plugins. By activating the plugin, the network providers receive information about the user's presence on the EBIK website. If the user is simultaneously logged into the network provider with a personal account, the network provider is able to assign the visit to the corresponding user profile. Furthermore, if the user interacts directly with the plugins, relevant information and any additional information (such as IP address, browser type, domains retrieved, pages visited, mobile phone provider, device and application IDs, etc.) may be transmitted directly to the network provider and stored by the same.

As the operator of this website, EBIK is not aware of the content of the transmitted data or how each network provider uses this data.

Due to the continuous updating of the data protection policies of the various network providers, the links to the current regulations of the various network providers are listed below:

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Facebook Data Use Policy

Google Privacy Policy

YouTube Privacy Policy

Instagram Privacy Policy

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17. DATA PROTECTION FOR APPLICATIONS AND APPLICATION PROCEDURES

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The controller collects and processes the personal data of applicants for the purpose of processing the application procedure. The treatment can also be done electronically. This applies in particular when an applicant transmits the documents of the corresponding application to the responsible person by electronic means, for example by e-mail. If the responsible person concludes an employment contract with an applicant, the transferred data will be archived for the purpose of processing the employment relationship, in compliance with the law. If the responsible person does not conclude an employment contract with the applicant, the application documents are automatically deleted six months after the notification of the rejection decision, provided that the cancellation is not contrary to the other legitimate interests of the responsible person.

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18. UPDATING AND MODIFICATION OF THE DATA PROTECTION POLICY

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Parts of this data protection statement may be changed or updated without notice. Please consult the data protection notice each time you visit the EBIK website to make sure you are aware of any changes and updates.

 

Last updated: June 2022

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